Frequently Asked Questions

Most frequent questions and answers


No, updates to the software are FREE! Because Yanda is on the cloud, when we make an update or add new features, they automatically show up in your account!

No, we created Yanda so you wouldn’t have to have a whole I.T. department to run your trading! Just login, start clicking, and you can create and launch your bots strategies in the PATS page!

Yes, we take security seriously and as well as creating a platform that makes you money, security is also at the top of our priorities. One way we do this is that we do not hold your funds, we are a non-custodial and we never asked for withdrawal permission from your exchange! You Crypto assets always stay in your exchange account.

There are NO long term contracts or commitments. You can use Yanda month to month, and cancel at any time you’d like! – You can choose to add Yanda Credit to your account to pay automation fees on a ‘No Profit, No Fee basis’. Once credit runs out you can top-up again to continue launching new crypto bots. 

While we keep your trading strategies data to let them run 24/7 flawlessly, your exchange providers own your full set of personal data. Please refer to the Legal Terms & Condition of your chosen exchange to check their data policy.

Yes, we would love to hear from you! You can email us anytime at support@yanda.io and you can also join our Telegram Channel for a fast responce. 

Application programming interfaces (APIs)

Yanda allows you to integrate multiple crypto exchanges and use them all from one dashboard. To be able to trade across multiple exchanges and automated your crypto trading you need. to connect your API Keys from each crypto exchange that you wish to connect.

When generating new API keys on crypto exchanges you can decide which permissions to grant to your keys in order to access different functionalities:

  • Read Balance
  • Trade
  • Withdrawals


Read more about Crypto API Key Security.

If the exchange you use is one that we don’t have listed, don’t worry! It may be on our list. You can always drop us an email to support@yanda.io and we will look into it for you.

The simple to answer to this is no.

Yanda credit is used to pay automation fees. Credit is not a cryptocurrency and can not be traded or transferred. Credit is non-refundable. ONLY top-up with what you are expecting to spend. 

For more information on how Yanda credits work read this


Yanda credits are not a cryptocurrency and therefore can not be traded on cryptocurrency excahnges.

Yanda credits are not a cryptocurrency and therefore can not be sent to another crypto wallet address. (except Yanda to Yanda accounts)

With Yanda, you only pay fees on successful and profitable trades. The fee is a 20% share split of the profits. This is automatically taken out of your account credit when you start the strategy. 

If you do not score profits, we will return the difference to your account. 

If for some reason your trading bot does not make a profit. We will return the fee paid back to your Yanda account. 

If your trading bot scored some profits but not the full expected amount, we will refund the difference to your account. 

No. If you are lucky enough to score more profits than ‘expected’ it’s a good day for you. Anything over expected is fee free! You are welcome.

No, we don’t hold your trading funds. They stay safely in your trading exchange. All trades are executed there and all profits stay in your exchange portfolio. 

Because we do not access your trading funds this is why you add credit to your Yanda account which pays for the expected profits.

Yes, you can send credit to any user of Yanda. Go go the menu bar, wallet, type in the wallet address and amount, then send. 

(This can also be a good way to get referrals as you can give them some starter credits to entice them to join – make sure to grab your affiliate link)

Yes, we do have an affiliate program. You will earn 10% of all spend from a referral that you bring to Yanda. 10% lifetime earnings!

Grab your affiliate link and start earning cryptocurrency from your referrals.

Yes, you can choose to join our Silver Membership option. With Silver you are no longer required to add Yanda credit to your account, nor do you split 20% of the profits with us! You can create and launch UNLIMITED trading bots each month… With NO volume limits!

Yes, we do. You can take advantage of GOLD Membership with a 20% discount compared to the Monthly membership option if you decide to pay for an annual account. Create unlimited trading bot all year round!

You bet we do… But it won’t be around for long! The Platinum Lifetime Account will stay active whilst we are in beta with the new version of Yanda 2.0.

One payment and you can trade with no more trading fees from us. This is a special offer that will end.


API stands for Application programming interfaces, you need API keys when you want to create a link between your account with exchanges and other software.

Once you put your API keys into Yanda, you will be able to automate your trading sessions across multiple crypto exchanges without the need to move your crypto funds outside of the exchange!

To learn more about API keys, security, and how to connect them security in this post.

What is two-factor authentication’ or ‘what is 2FA.

2FA is an extra security layer that we use to make sure that the people trying to gain access are actually who they say they are.

When you use 2FA,  potential compromise of your account are minimised. As a ‘hacker’ with only one of these factors won’t be able to unlock the account. So, even if your password is stolen or your phone is lost, having your second-factor in place is highly recommended.

To use Yanda you need to choose one of two option, add Yanda account credit to your account or choose a membership option. You can add credit to your account using Coinbase Payment or PayPal.

Which to choose though? Find out in this blog post.

IMPORTANT INFORMATION: Yanda Credit is not a cryptocurrency. You cannot exchange, send it to another wallet outside of Yanda or withdraw it.  Yanda Credits sole purpose is to pay your automation fees on a no profits no fee rule.

A Trading Bot is a coded algorithm that trades financial markets automatically on pre-given instructions. 

With Yanda, you can create and launch your very own trading bots without the need to code and trade Cryptocurrency markets 24/7 effortlessly.

Launch a bot – When the term ‘launch bot’ is used we are referring to you creating and starting your own automated crypto trading bot within the platform by using either the PATS or the Pre-Set Bots we created for you. 

The preset bot is located on the dashboard on specific connect exchanges.

PATS, Stands for your Personal Automated Trading software. This is where you create your crypto trading bots on the Yanda platform. 

Two cryptocurrecny that you are trading.

Use AI to help you trade and detect anomalies in crypto pairs and receive a notification when our AI detects future market movements to take advantage of. Use 5 minute and 6 hour predictions.

stoploss order is an order placed with an exchange to sell a specific stock once the stock reaches a certain price. A stoploss is designed to limit an investor’s loss on a market position.

For example, setting a stoploss order for 25% will limit your loss to 25% if the assets were to fall 25% below the execution price.

The expected percentage movement you instruct your bot to act upon to sell your position.

The expected percentage movement you instruct your bot to act upon to buy your position.

The cryptocurrency asset that you would like your bot to end with. 

This is the expected profits you wish your bot to make before it automatically closes your positions and finishes. After it hits your profit goals you will need to create and launch a new crypto bot.

You can find these in the advance trading tab on the PATS. Use these wisely in your strategy to take advantage of crypto-asset movements. This trading bot setting restarts continuously your strategy when it hits your target.

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