Frequent Asked Questions


Do I have to pay for updates?​​​​​​​

No! We give constant updates to our software that you get all for FREE! Because Yanda is on the cloud, when we make an update or add new features, they automatically show up in your account!

Do I have to install anything?​​​​​​​​​​​​​​

No! We created Yanda so you wouldn't have to have a whole I.T. department to run your trading! Just login, start clicking, and you can build your bots in the PATS page!

Is my money secure?​​​​​​​​​​​​​​

Yes! We take security seriously and its at the top of our priorities. We do not hold your funds, and we never asked for withdrawal permission from your exchange!

How long are your contracts?​​​​​​​​​​​​​​

There are NO long term contracts or commitments. You can use Yanda month to month, and cancel at any time you'd like!

Who owns the data?​​​​​​​​​​​​​​

While we keep your trading strategies data to let them run 24/7 flawlessly, your exchange providers own your full set of personal data. Please refer to the Legal Terms & Condition of your chosen exchange to check their data policy.

I have questions, is there someone I can talk to?

Yes! You can email us anytime at and you can also join our

If I don't like Yanda can I cancel?​​​​​​​

Simply login to your account, click on your account settings and click "cancel my account". No need to call, email, or talk to anyone!

Don't you see your favorite exchange listed?​​​​​​​​​​​​​​

If your exchange is one of the ones that we don't have listed! Don't worry, It may be on our list soon. You can always drop us an email to and we look into it.

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