Frequently Asked Questions

About Your Custodial Account

Most frequent questions and answers.


No, Yanda provides everything you need on your browser so you wouldn’t have to have a whole I.T. department to run your trading! Just log in, deposit, and you can create and launch your strategies on the trading bot creator page!

No, updates to the software are FREE! Because Yanda is on the cloud, when we make an update or add new features, they automatically show up in your account!

We keep your trading data to let them run 24/7 flawlessly. The Yanda Custodial webapp services are provided thanks to our partner Binance.

Yes, security is one of our priorities. With the 2 Factors Authenticator (2FA) and the Know your customer (KYC) security features your investments will never be safer.

Yanda charges 0.2% for each transaction both market and limit orders. There is a withdrawal, please refer to the withdraw fee page for more information when withdrawing your funds.

You can simply click on “Buy Bitcoin”, select an amount, and pay using your credit or debit card, with the security of P2P payment Changelly.

Transactions with cryptos are really fast compared to ordinary Bank transactions, however, sometimes it may take a bit longer than normal to see your balance update.

There are NO long term contracts or commitments. You can use Yanda as long as you like, and cancel at any time!

Yanda gives the opportunity to use automated trading for free with Yanda Custodial webapp, providing video tutorials to guide you to your first Bot.

All the cryptocurrency transactions are made with a blockchain network, and due to the anonymous nature of it, if you have typed the wrong address, we will not be able to locate the proper receiver of your funds.

We are working our affiliate offer, we will update everyone soon. 

Yes, we would love to hear from you! You can email us anytime at support@yanda.io and you can also join our Telegram Channel for a fast response. 


What is two-factor authentication’ or ‘what is 2FA.

2FA is an extra security layer that we use to make sure that the people trying to gain access are actually who they say they are.

When you use 2FA,  potential compromise of your account are minimised. As a ‘hacker’ with only one of these factors won’t be able to unlock the account. So, even if your password is stolen or your phone is lost, having your second-factor in place is highly recommended.

A Trading Bot is a coded algorithm that trades financial markets automatically on pre-given instructions. 

With Yanda, you can create and launch your very own trading bots without the need to code so that you can trade Cryptocurrency markets 24/7 effortlessly.

Start a trading bot – You can start your own automated crypto trading bots within the platform by using the Trading Bot Creator.

Two cryptocurrecny that you are trading.

stoploss order is an order placed with an exchange to sell a specific stock once the stock reaches a certain price. A stoploss is designed to limit an investor’s loss on a market position.

For example, setting a stoploss order for 25% will limit your loss to 25% if the assets were to fall 25% below the execution price.

The expected percentage movement you instruct your bot to act upon to sell your position.

The expected percentage movement you instruct your bot to act upon to buy your position.

The cryptocurrency asset that you would like your bot to end with. 

This is the expected profits you wish your bot to make before it automatically closes your positions and finishes. After it hits your profit goals you will need to create and launch a new crypto bot.

You can find these in the advance parameters section on the Trading Bot Creator. Use these wisely in your strategy to take advantage of crypto-asset movements. This trading bot setting restarts continuously your strategy when it hits your target.